Social Media is a very important component
in marketing your business.
One major social media benefit is the interactions you can have with customers in real-time.
Having an ongoing conversation with your following constantly keeps your message in their mind. It also helps companies increase brand awareness and spread information quickly. Social media gives brands social credibility. If an article you write or page you create has hundreds of shares or likes, it is social proof your content is something people enjoy. Each social share is a vote. And each vote builds the case that your content is worth viewing. This helps your content rank higher in search results and builds credibility, giving others a great reason to engage with your brand.
Reputation Management is a very important tool in maintaining a happy and healthy clientele, as well as further rooting a business into their community. Hometown Social monitors your social media outlets to ensure that every customer has a voice, and nothing slips through the cracks. Customer complaints, or messages on social media will be answered within 24 hours of submission on weekdays, and the following business day on weekends and holidays.
All of our social media packages include promoted posting. Promoted Posting is an excellent and necessary component to your social media package because we are able to choose a target audience that fits your target market! This is a proven and traceable method of advertising that markets to current customers, while attracting new business simultaneously. Hometown Social does manage Twitter, Instagram, and Google+ accounts per client request, but the “bread and butter” of what we do is in Facebook. Business Insider published a study of the Top Brands on Three Major Social Networks, and came to the conclusions in the chart below. With frequent and targeted promoted posting, Hometown Social will successfully help you take your business to the next level.
